Privacy Policy

1. Introduction

Pearl Street Ventures (“Company,” “we,” “us,” or “our”) operates SwingSignal.ai (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, and authentication credentials when you create an account.
• Profile information: Trading preferences, experience level, and other optional profile data you choose to provide.
• Communications: Information you provide when contacting us via email or other channels.
• Waitlist and beta sign-up data: Email address and any other details submitted through our Founders Beta registration.

2.2 Information Collected Automatically

• Usage data: Pages viewed, features used, trade setups interacted with, and time spent on the Platform.
• Device and browser information: IP address, browser type and version, operating system, device type, and screen resolution.
• Cookies and similar technologies: We use cookies, local storage, and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.
• Log data: Server logs that record requests made to the Service, including timestamps, referring URLs, and response codes.

2.3 Information from Third Parties

• Authentication providers: If you sign in using a third-party service (e.g., Google), we receive your name, email, and profile image from that provider.
• Analytics services: We may receive aggregated or anonymized data from analytics providers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Personalize your experience, including tailoring trade setups and content to your preferences.
• Send you daily Dispatch emails and other communications you have opted into.
• Process Founders Beta registrations and manage waitlist access.
• Analyze usage trends and improve the Service's features, performance, and reliability.
• Detect, prevent, and address technical issues, fraud, or security concerns.
• Comply with legal obligations and enforce our Terms of Service.
• Communicate with you regarding updates, support, and administrative messages.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery) under confidentiality agreements.
• Legal compliance: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• Protection of rights: When we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.
• With your consent: When you explicitly authorize us to share your information.

5. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential cookies: Required for the Service to function (e.g., authentication, session management).
• Analytics cookies: Help us understand how users interact with the Service so we can improve it.
• Preference cookies: Remember your settings and choices across visits.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion to comply with legal obligations, resolve disputes, and enforce agreements. Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytical purposes.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication mechanisms, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-out: Unsubscribe from marketing emails at any time using the link in any email we send.
• Data portability: Request your data in a commonly used, machine-readable format.

To exercise any of these rights, contact us at hello@swingsignal.ai.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected, the categories of sources, the business purpose for collecting it, and the categories of third parties with whom we share it. You also have the right to request deletion of your personal information and to opt out of the sale of personal information. We do not sell personal information.

To submit a request, contact us at hello@swingsignal.ai. We will verify your identity before processing your request.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it promptly. If you believe we have collected information from a child, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions where we operate.

12. Third-Party Links

The Service may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Service after any changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

hello@swingsignal.ai